The Nakea Site Manager Knowledge Base

NSM KB provides your organization with a single place to selectively provide users (staff, customers, members, partners, etc.) with fast access to information they care about, ensuring consistent and accurate answers across all your support channels and among all your staff.  The knowledge base is available to users 24/7 365 days a year, reduces the number of times users require more expensive assisted-service using email, in-person, phone and chat, and naturally grows with usage.

Ask a Question
Visitors can submit questions directly into the knowledge base. Administrators receive email notifications of new questions and have to the opportunity to simply respond or create knowledge base articles via the admin area in response to submitted questions. If an article is published in response to a question, the user who asked the question will be notified via email with a link to the article. This is a great way to reduce common questions and support costs.

Powerful Full-Text Search
The NSM Knowledgebase provides full text search capabilities so your users can find the answers they need quick.

Unlimited Articles, Categories, Users, Roles & Administrators
Unlike other knowledge base software and services there are no limitations on the number of articles you can post. Using NSMs Permissions administrator, it's easy to setup others in your organization to help administer the knowledge base.

Organize it
Create folders and subfolders to organize questions and articles in your knowledgbase.